1. Introduction
- Welcome to the website of flow and food ("Website") ABN 74 134 626 380.
- flow and food is committed to protecting your privacy.
- This Privacy Policy explains how we collect and use your personal information when you visit and use this Website and book our services.
2. Information we collect
- a. Personal Information: We may collect personal information, such as your name, email address, and contact details, when you provide it to us through forms on the Website, forms provided for you to complete, our booking system or in communication with us.
- b. Health Information: We may collect health-related information when you provide it voluntarily for consideration when providing services.
- c. Automatically Collected Information: Our website may automatically collect certain information, including your IP address, browser type, and operating system, for analytical and security purposes. This data is collected using cookies and similar technologies.
- d. Images: We may collect photographs during activities when providing services for promotional purposes.
3. Use of information
We may use the information collected for the following purposes:
- To respond to your inquiries or appointment requests.
- To provide services.
- To send you updates, newsletters, and relevant information if you have subscribed.
- To analyse and improve our website's performance and content.
- To comply with legal and regulatory requirements.
4. Protection of Information
- We employ reasonable measures to protect your personal and health information from unauthorised access, disclosure, alteration, or destruction. Please note that no method of data transmission or storage on the internet is entirely secure.
5. Sharing of Information
- We do not sell, trade, or transfer your personal or health information to third parties without your consent.
- We may share your information with trusted service providers who assist us in delivering our services, subject to confidentiality obligations.
6. Health Information
- Any health-related information collected is used solely for service purposes and is subject to confidentiality.
- Information provided on our website and the use of any products purchased from our website and the participation in services we provide to you does not create a doctor-patient relationship between you and flow and food or any of our associates or anyone affiliated with our Website.
7. Third-Party Links
- Our website may contain links to third-party websites. flow and food is not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of these websites.
8. Your Choices
You have the right to:
- Access, correct, or delete your personal and health information.
- Opt-out of receiving promotional emails.
- Opt-out of being in photographs taken for promotional purposes.
- Set your browser to block cookies or notify you when cookies are being used.
9. Changes to this Privacy Policy
- flow and food reserves the right to modify or update Policies and Terms at any time.
- This Policy is dated 30 December 2023.
- Updates will be effective upon posting on this Website. It is your responsibility to review our Policies periodically.
10. Governing Law
- This Privacy Policy is governed by and construed in accordance with the laws of Australia. Any disputes arising from or in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of Australia.
11. Contact Information
- If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us through our Website.
